This is a watershed moment for adviser businesses, and nowhere more so than in the world of alternatives and tax efficient investing, says David Lovell.

The ease with which the children have taken to Google classrooms, Zoom meetings and online learning over the last few weeks seems extraordinary, until you realise that they were born into a world where iPhones and video calls were already the norm. The current situation is merely an extension of this and a pretty logical and seamless one to them. Aside from the missed friends and teachers, from a technology perspective this is not a new normal – it’s just normal.

This is, of course, not the case for huge swathes of UK businesses for whom this really will be a watershed moment in a number of ways. This is certainly true for the financial adviser marketplace and ecosystem, where we are now witnessing years of legacy systems and traditional business practices being swept aside in an accelerated tide of digitisation.

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