Start-up firms frustrated by HMRC’s ‘slowness and lack of communication’

The slowness of the UK’s tax authority HMRC is holding back entrepreneurs, according to a business group. Buy Women Built (BWB) says its members have been left frustrated when trying to access tax incentive schemes designed to support start-ups. The group said trying to contact HMRC was “very difficult” and in some cases delays in receiving the tax credits meant firms could not pay bills. HMRC said “the overwhelming majority” of all valid claims were paid on time.

Sahar Hashemi, co-founder of BWB, a network of some 450 female entrepreneurs, says:

“In recent months the female founders in our community have increasingly experienced issues accessing key government incentives aimed at boosting new businesses and innovation,”

In particular, she points to R&D (research and development) tax credits and EIS (Enterprise Investment Scheme) tax relief.

R&D tax relief was introduced in 2000 in order to support small and medium-sized businesses (SMEs) when they invest in innovation.

EIS was introduced in 1994 and makes start-ups who qualify more attractive to investors. It allows shares to be bought in a more tax-efficient way.

“We would ask that an urgent review take place on the rules around funding, to ensure that all HMRC staff are aware of the legitimacy of these claims,” says Ms Hashemi, who co-founded High Street chain Coffee Republic and is the former co-chair of the government’s Scale Up Taskforce.

She claims the issues with HMRC are hitting female-founded companies particularly hard because they currently receive only 2% of venture capital in the UK.

Click here to read the full article

Scroll to Top

Sign Up to GrowthInvest

Thank you for signing up for GrowthInvest. Please choose the correct sign up  option below, as different regulations apply to private “Investors” than professional “Advisers”.

If you are a private individual "Investor"

Please visit the GrowthInvest Platform login page and click on the “Register” link.

If you are a professional "Adviser"

Please provide the following details to help configure your account appropriately.

Market Download Subscribe

The market download is a regular weekly newsletter for financial advisers, wealth managers and industry contacts. If you would like to receive it, please submit a subscription request below, and our team will review and come back to you with any questions. Please note this newsletter is only intended for industry professionals and connected parties.

Global Returns Project: Find Out More or Make A Donation

Please fill in the details below to find out more or to enquire about making a donation to the Global Returns Project.

Download Request​

Please provide your details in order to download this document.

Download Request

Please provide your details in order to download this document.

Download Request

Please provide your details in order to download this document.

Download Requests

Please provide your details in order to download this document.

Arrange a Demonstration

Please provide as many details as you can and we will get back to you very soon to arrange the demonstration with you.

Sign Up to GrowthInvest

Thank you for your interest in GrowthInvest. We offer GrowthInvest platform accounts to certain private investors as well as to their financial advisers and wealth managers. Because different regulations apply, please choose the correct sign up option below.

If you are a private investor

Please visit the GrowthInvest Platform login page and click on the Register link.

If you are an industry professional

Please provide the following details to help us review your request and configure your account appropriately.

Message Us or Register Interest

If you would like to leave us a message or register your interest in the GrowthInvest platform, please leave a few details outlining how we can help and we will get back to you very soon.

Message Sent

Thanks for your message. We will be in touch soon.