The Financial Conduct Authority announced a series of webinars that will be held in October and November to help firms understand the regulator’s expectations and prepare for implementation of the consumer duty.

The FCA said the webinars will be of interest to regulated firms, trade associations, professional bodies and compliance consultants and will be split by sector.

There will be webinars on insurance and consumer investments, pensions and asset management on October 18.

The regulator will hold another two on banking and payments and retail lending on November 1.

During the sessions, the FCA will focus on:

  • Its expectations for firms under the consumer duty and key milestones during the implementation period
  • What is outcomes-based regulation?
  • What the consumer duty means for your sector

Each webinar will cover some non-sector specific information and is are open to non-sector members.

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